Fractional COO · Barcelona & Europe

For founders who've outgrown
how their business operates.

You're running a real business with real clients and real consequences when things break. Twenty years inside C-level and UHNW operations. Bilingual. Barcelona-based.

20+
Years inside C-level & UHNW operations
15+
Years producing large-scale B2B conferences
10+
Years as Operations Manager & OBM
ES·EN
Bilingual English & Spanish · Barcelona-based

Your business has outgrown the way it operates.

Your business is being run on processes you built two years ago. Everyone is doing their job. Nobody is responsible for the gaps between jobs — the handoffs, the ambiguities, the decisions nobody has authority to make. This isn't a people problem. It's what happens when a business outgrows the system it was built on. Nobody inside has the distance to see the whole thing. That's what I do.

1
You are the process.
When something doesn't fit the usual pattern, it waits for you. Decisions, approvals, escalations — they all route back to the founder.
2
"I think that's done?" Nobody actually knows.
Deliverables live in inboxes and Slack threads. Assets aren't tracked anywhere central. Finance is chasing production for what's been delivered.
3
Revenue is up. Margin is quietly going the other way.
Delivery takes longer than scoped. Revisions eat into profitability. Invoicing doesn't match what was actually delivered.
4
You added a tool and things got more complicated.
Every tool change reshuffles how work moves — and nobody redesigns the process to match. Four sources of truth. Nobody agrees which is current.
5
A new hire starts and there's no process to hand them.
They learn by shadowing and guessing. Institutional knowledge lives in one person's head.

"Nobody owns the gaps between jobs. That's where revenue leaks out."

Three ways to work with me.

Every engagement starts with a Leak Scan call. You always know what you're getting, what it costs, and what difference it makes before you commit to anything. No retainers sold on hope.

Fractional COO
Ongoing operational leadership embedded in your business. I work alongside your team to fix how work moves, rebuild workflows, write the SOPs that actually get followed, and keep operations ahead of growth — without the cost or commitment of a full-time hire.Stops: decisions routing to the founder, delivery slippage, systems that collapse every time something changes.
Monthly retainer · 3–12 months
The Workflow Audit
I map how work actually moves through your business — from sale to delivery to renewal. Not how it's supposed to work. How it actually works. Interviews, document review, process mapping. I find where time, money, and client goodwill are escaping and why.Stops: delivery slippage, handoff chaos, invoices that don't match what was delivered.
Fixed fee · Four weeks
The Redesign Brief
Based on the audit, a prioritised plan: what to fix, what to automate safely, what to eliminate, and what must stay human-led to protect client experience, compliance, or quality. In the order that stops the bleeding first.Stops: automating broken workflows, tool sprawl, four sources of truth.
Implementable by your team

What sets this apart from other Fractional COOs.

A doing background, not a consulting background

Twenty years inside C-level and UHNW environments, where the cost of getting it wrong is high and the tolerance for vagueness is zero. Pattern recognition built from inside real operations, not from a slide deck.

AI and automation — without the hype

I understand AI and automation well enough to tell you what's genuinely useful, what's premature, and what will cost you clients if you touch it before the workflow underneath is sound. I don't sell automation.

Bilingual, Barcelona-based, Spain-fluent

Operational risk in Spain often hides in employment, invoices, and timing. A small process mistake can become a legal or cashflow problem faster than most international founders expect.

Operational leadership that actually works in Spain.

Bilingual English and Spanish. Barcelona-based. Over 15 years working with businesses in and out of Spain, across Spanish and international working norms simultaneously.

  • Deep understanding of how Spanish employment law affects small-team operations
  • Specific experience with founders setting up or expanding in Barcelona
  • Native-level bilingual — genuinely bilingual, not just conversational
  • Coordinating across Spanish, UK, and pan-European operations simultaneously
  • Available for in-person work across Spain and remotely across Europe
20+
Executive & C-Level Support across multiple sectors and geographies
15+
B2B Conference Production in regulated industries across Europe
10+
Operations Manager & OBM for founder-led businesses
15+
Spain Specialist — bilingual, Barcelona-based, cross-border operations

Twenty years of watching how work actually breaks.

I didn't come into this through business school. I came through twenty years of being inside organisations where things had to work.

Supporting C-level and UHNW principals means operating where the cost of getting it wrong is high and the tolerance for vagueness is zero. Producing large-scale B2B conferences in regulated industries means understanding precisely how commercial delivery fails between sale, onboarding, delivery, invoicing, and renewal — and preventing it, often under pressure, with no room for error.

That experience built something a credential can't: pattern recognition. I've seen the same operational failures repeat across industries, company sizes, and geographies. I know where to look, what questions expose the real problem, and which issues are structural versus which are symptoms of something upstream.

I'm not a generalist consultant. I've been inside enough businesses to know where yours is likely breaking right now — and what to do about it before it costs you a client, a renewal, or a key person.

Fractional COO · Workflow Audits · AI-Ready Operations · Process Redesign · Barcelona & Spain · Safe Automation · Renewal Protection · Delivery Architecture · Fractional COO · Workflow Audits · AI-Ready Operations · Process Redesign · Barcelona & Spain · Safe Automation · Renewal Protection · Delivery Architecture ·

Find the leak.

45 minutes. You walk me through how work moves through your business right now. I'll tell you where delivery is already slipping, which parts of your operation carry the most commercial risk, and what to fix first — whether you hire me or not. You'll receive a one-page summary after the call.

No commitment. Just clarity on where operations are costing you.